Dealer Involvement
EXCEPTIONAL SERVICE THROUGH OUR AUTHORIZED DEALER NETWORK
Our Commitment to You
With the primary objective of providing our customers with the best possible service during and after delivery, De Rosa North America will be allocating a local dealer to all purchases.
In the event that a De Rosa dealer is not in proximity to your location, it will be our pleasure to provide the same impeccable service directly.
Why Our Dealer Network Matters
Expert Assembly
Our authorized dealers are trained professionals who understand the intricacies of De Rosa bicycles. They ensure your bike is assembled perfectly and tuned to your specifications.
Professional Fitting
A proper bike fit is crucial for performance and comfort. Our dealers provide expert fitting services to ensure your De Rosa is perfectly matched to your body and riding style.
Ongoing Support
Your relationship with your dealer doesn't end at purchase. They're there for maintenance, upgrades, warranty service, and expert advice throughout your ownership experience.
Local Expertise
Your local dealer knows the roads, trails, and riding conditions in your area. They can provide valuable insights and recommendations specific to your region.
Quality Assurance
Every authorized dealer meets our strict standards for service quality, technical knowledge, and customer care. You can trust you're in expert hands.
Community Connection
Dealers connect you with local cycling communities, group rides, and events. They're your gateway to the broader world of cycling in your area.
How It Works
Purchase Your De Rosa
When you purchase a De Rosa bicycle through our website or authorized channels, we immediately begin the dealer allocation process.
Dealer Assignment
We identify the authorized De Rosa dealer closest to your location who can provide the best service and support for your needs.
Coordination & Delivery
Your assigned dealer coordinates with you for delivery, assembly, and fitting. They ensure everything is perfect before you take your first ride.
Ongoing Partnership
Your dealer becomes your long-term partner for service, maintenance, upgrades, and any questions or needs that arise during your ownership.
No Dealer in Your Area?
We understand that not everyone lives near an authorized De Rosa dealer. That's perfectly fine—we've got you covered.
In cases where a dealer is not in proximity to your location, De Rosa North America will provide the same impeccable service directly. We'll work with you personally to ensure your De Rosa experience is exceptional from start to finish.
Service Excellence, Guaranteed
Whether through our authorized dealer network or directly from De Rosa North America, you can count on receiving the highest level of service and support. Your satisfaction is our priority.