WARRANTY INFORMATION

Your Investment is Protected

Warranty Coverage

De Rosa North America warrants its bicycles and framesets against defects in materials and workmanship for the periods specified below from the date of original purchase.

Frames and Forks: 3 years warranty for the original owner

Components: Covered by manufacturer's warranty (typically 1-2 years)

Paint and Finish: 2 years from date of purchase

What Is Not Covered

This warranty does not cover:

  • Normal wear and tear
  • Damage caused by accident, misuse, abuse, or neglect
  • Damage caused by improper assembly or maintenance
  • Modifications or alterations to the bicycle or frameset
  • Bicycles used for commercial purposes, racing, or competitive events
  • Damage from improper storage or transportation

⚠️ IMPORTANT: In order to exercise your rights under this warranty, your bicycle or frameset must be registered online.

Warranty Registration

To activate your warranty, you will need to supply the purchase date and the frame serial number located under the bottom bracket or on the rear dropout.

REGISTER YOUR WARRANTY

How to File a Warranty Claim

If you believe you have a valid warranty claim, please follow these steps:

  1. Contact De Rosa North America customer service with your warranty registration information
  2. Provide clear photographs of the defect or issue
  3. Include your original proof of purchase
  4. Our team will review your claim and respond within 3-5 business days

Important Notes

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. De Rosa North America reserves the right to make changes in design and to add to or improve its products without incurring any obligation to install such changes on products previously manufactured.